Monday, September 2, 2013
I Just Called To Say...
That means I'm sitting in an office miles away from my other locations and employees and therefore I can't do the normal interaction which helps to build relationships.
One of the small things I try to do is call the front desk whenever I'm looking for a manager or employee, instead of their direct line. It allows me to have the one-on-one interaction with who ever picks up the phone (receptionist, secretary, etc.)
I'm always very cheerful, polite, and ask How that person is doing. I try to have a short interaction before I move on to asking for the person i'm looking for.
It seems trivial. It seems forced.
But in reality I'm trying to connect, even if briefly, with my locations without circumventing that small one-on-one interaction.
Small efforts can go a long way.